How VanGO Works

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A Quick Overview

  1. Visit our booking page.
  2. From our offered dates, select your preferred time and direction for travel (detailed booking instructions).
  3. Pay online via credit card.
  4. Get a confirmation email with details of your ride.
  5. On the day of your ride, come to your pickup location at least 10 minutes before departure.
  6. Have a great ride!

 

 

Please note: During our regularly scheduled weekend rides, we will run as long as we have at least one person booked at least 24 hours in advance on a Friday, Saturday, or Sunday.

Don’t see a time that works for you on our schedule? Request a time you think we should set up. If 4+ people submit an overlapping request, we’ll work to set that slot up. We are going through some transitions, we only offer request on certain dates.

Luggage

Carry-on sized luggage goes on free! Anything the size of s suitcase (or something you would check-in on an airline), is $10/luggage.

Need to cancel?

If you need to cancel your seat: Contact us and send your cancellation at least 48 hours in advance (write “Cancellation” in the subject line). You will then receive a refund, minus a $5 cancellation fee (So if you paid $23 for your ticket, then you’ll receive $18 back).

 

 

For additional information, visit our Policy page.